Business hours

When can you come to us for what? Check the business hours of our locations on this page.

Hoofdkantoor Twence 3

The standard business hours for our main site in Hengelo


Waste-to-energy plant (WEP) and Biomass Power Plant (BPP)

Monday07:00 am – 19:00 pm
Tuesday07:00 am – 19:00 pm
Wednesday07:00 am – 19:00 pm
Thursday07:00 am – 19:00 pm
Friday07:00 am – 18:00 pm


Depot hazardous waste, asbestos and dumping ground

Mondayclosed
Tuesday07:30 am – 16:00 pm
Wednesdayclosed
Thursdayclosed
Friday07:30 am – 16:00 pm


Waste separation plant (WSP), Composting & Fermentation plant (C&F) and Houtbank

Monday07:30 am – 16:30 pm
Tuesday07:30 am – 16:30 pm
Wednesday07:30 am – 16:30 pm
Thursday07:30 am – 16:30 pm
Friday07:30 am – 16:30 pm

Special business hours


Every year there are a number of extra opening days due to national holidays.
Applicable to Energy from Waste Plant, Biomass Power Plant and Bioconversion.


Special opening hours 2022:

ClosedAdditional opening hours

Easter Monday

Monday 18 April 2022Saturday 16 April 2022; 08:30 am – 15:00 pm

King's Day

Wednesday 27 April 2022Saturday 30 April 2022; 08:30 am – 15:00 pm

Ascension Day

Thursday 26 May 2022Saturday 28 May 2022; 08:30 am – 15:00 pm
Whit MondayThursday 6 June 2022Saturday 4 June 2022; 08:30 am – 15:00 pm

Boxing Day

Monday 26 December 2022Saturday 24 December 2022; 08:30 am – 15:00 pm


Special opening hours 2023:

ClosedAdditional opening hours

Easter Monday

Monday 10 April 2023Saturday 8 April 2023; 08:30 am – 15:00 pm

King's Day

Thursday 27 April 2023Saturday 29 April 2023; 08:30 am – 15:00 pm

Ascension Day

Thursday 18 May 2023Saturday 20 May 2023; 08:30 am – 15:00 pm
Whit MondayThursday 29 May 2023Saturday 27 May 2023; 08:30 am – 15:00 pm
Christmas Day

Monday 25 December 2023

Saturday 23 December 2023; 08:30 am - 15:00 pm

Boxing Day

Tuesday 26 December 2023Saturday 30 December 2023; 08:30 am – 15:00 pm
New Year's Day 2024Monday 1 January 2024Saturday 6 January 2024; 08:30 am – 15:00 pm


Do you have any questions about the extra opening and/or closing hours? Please contact the External Logistics departmanent:

Paul Burgers, +31 (0)6-11877579
Wilfried Oude Reimer, +31 (0)6-13344988
Ivo Koehorst, +31 (0) 6-29659981

E-mail address: planninglogistiek@twence.nl

Note: It is not possible on Saturdays to unload Bales.

Question about business hours

Do you have questions about our business hours? Please fill in the form and we will contact you.

Response within 2 working days
Verkoop Binnendienst Wil je liever telefonisch contact? Bel dan met een van onze medewerkers. 0031 74-2404567
Any questions or comments?

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